Contact information

We are happy to help with any question about our products, your order, shipping, returns or anything else.

HaloHavn

• Email: haloohavn@gmail.com
• Phone: +91 829 631 5370
• Address: HaloHavn, Ramesh Nagar Vimanapura, Bengaluru, Karnataka 560037, India

This address is for correspondence only. Please do not send returns or parcels to it without our written approval.

Response time

We aim to reply to all messages within 1 to 2 business days. For the fastest help with an existing order, please include your order number and the email address or phone number used at checkout.

Returns and order issues

If you need to return a product or report a problem with delivery, please email us with your order number and, where relevant, photos or a short video. Our Return and Refund Policy and Shipping Policy explain the process in detail.

Grievance Officer

• Grievance Officer: HaloHavn Customer Support
• Email: haloohavn@gmail.com
• Phone: +91 829 631 5370

We acknowledge complaints within 48 hours and aim to resolve them within one month.